Newbury Police Department
25 High Road, Newbury Massachusetts 01951
Emergency: 911 Business: (978)462-4440
Main Fax: (978)-463-3056 Admin Fax: (978) 465-7582

Citizen Complaint Instructions
Dear Citizen,

The Newbury Police Department strives to provide a service to the community that is professional, dependable and instilled with courtesy and integrity. It is my expectation that each and every employee of the Newbury Police Department maintains this standard at all times, whether on-duty or off.

In keeping with this conviction, I have provided the citizenry with a means to communicate concerns regarding the undesirable performance of any employee of this department. Upon receiving a completed Citizen Complaint Form, I will initiate an internal investigation of the disclosed concern(s).

Please understand, no complaints will be recognized nor will an investigation be started without the completed and signed Citizen Complaint Form. This form is interactive as it can be completed online and then printed to be signed. A typed or neatly printed form is the manner in which it must be completed and submitted.

The Citizen Complaint Form should then be placed in a plain envelope addressed as following:

Newbury Police Department
Attn: Chief Michael Reilly
25 High Road
Newbury, MA 01951

Or, a sealed envelope may be dropped off at the station.


    Michael A. Reilly, Chief of Police
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